What can Dynamics do?
Microsoft Dynamics is a line of Customer Relationship Management/Customer Engagement (CRM/CE) software applications. Microsoft market its Dynamics applications through a network of reselling partners who provide specialized services. Microsoft Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure, Outlook and not limited.
Microsoft Dynamics will help to grow, evolve and transform every part of a business to better meet the needs of your organization. Microsoft Dynamics offers services for small, medium, and large businesses.
Help sellers sell and buyers buy
Bring together the entire sales team to facilitate the buyer journey.
Elevate customer experiences
Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty
Deliver exceptional service
Move from reactive to proactive to predictive service using data insights and connected experiences.
Optimize your financial operations
Move beyond transactional financial management to proactive operations that enhance decision making, protect revenue, mitigate risks, and reduce costs.
Earn customers for life
Provide seamless, end-to-end customer service experiences within a single solution built on the Microsoft cloud to deliver consistent, connected support across channels.
Data-driven, people-centric HR
Go beyond traditional personnel management to improve organizational agility, optimize HR programs, and transform employee experiences.
Leading enterprise customer data platform
Deliver unmatched customer experiences with world-class AI and analytics.
Manage work orders and more
Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.
Create an intelligent and adaptable
supply chain
Predict disruptions and respond fast by digitising your supply chain, enhancing visibility, improving planning, and maximising asset productivity.
Deliver unified commerce at scale
Unify back-office, in-store, e-commerce, and call center experiences to personalise customer engagement, increase employee productivity, and optimise store operations.
Help protect your revenue and customers
Adaptive AI that continuously learns to protect you against payment fraud, bots, account takeover, and returns and discounts fraud
How can Customer Consulting Group help?
We are able to develop customised and integrated solutions at high level functions to suit your unique business requirements within the Dynamics environments.
We work with you to scope your needs, propose a personal solution, create the design and build the functionalities. Our team is versatile and broad-minded, thinking outside the box to find the best way to cater a system to suit your needs.