Customer Relationship Management
What can Dynamics do?
Microsoft Dynamics is a line of Customer Relationship Management/Customer Engagement (CRM/CE) software applications. Microsoft market its Dynamics applications through a network of reselling partners who provide specialized services. Microsoft Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure, Outlook and not limited.
Microsoft Dynamics will help to grow, evolve and transform every part of a business to better meet the needs of your organization. Microsoft Dynamics offers services for small, medium, and large businesses.
How can Customer Consulting Group help?
We are able to develop customised and integrated solutions at high level functions to suit your unique business requirements within the Dynamics environments.
We work with you to scope your needs, propose a personal soltuion, create the design and build the functionalities. Our team is versatile and broad-minded, thinking outside the box to find the best way to cater a system to suit your needs.
Sales
Go beyond sales force automation with Dynamics 365 Sales to better understand customer needs, engage more effectively, and win more deals. Create exceptional experiences and drive more qualified opportunities with sales and marketing applications on the same platform. Nurture demand, personalise experiences, and build relationships at scale, with Dynamics 365.
Customer Service
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences.
Field Service
Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place—with all the tools to succeed the first time.
Project Service Automation
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Marketing
Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.
Artificial Intelligence
Enable the people closest to business challenges to resolve them using intelligent apps.